Your privacy is important to us. To better protect your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage, and in general, at every point where personally identifiable information may be requested. Please understand that by accessing our website or using the Easybits Identity Vault you are agreeing with the privacy policy terms. As a result, we encourage you to read this entire Privacy Policy. If at any time you have questions or concerns about this Privacy Policy, please contact us by using this submission form.

What information do we collect?
We collect information from you when you place an order or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name or e-mail address. You may, however, visit our site anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience (your information helps us to better respond to your individual needs)
• To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
• To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

Aggregated and anonymous data
We may collect unique device usage information, which does NOT include personally identifiable information, to assist us in understanding our customers' use patterns and for use in developing new products and services. This information may include data about whether or not download and installation was successful.

Support
When you request support from us by email, on the telephone, through our web support portal, or by other means we may provide, we will collect and store the contact information you provide (generally your name and e-mail address), information about your query, any registration numbers you provide, as well as the communications between us over such support issue.

With whom do we share personal information?
We will not share your personally identifiable information with third parties without your consent (subject to the limited exceptions identified below) and at the time you are asked for this information or for consent, we will inform you of:

• The personally identifiable information to be shared
• The identity of the third party
• A link to the third party's privacy statement, if available

Please understand that we may also share your information with third parties under the following limited circumstances and as otherwise provided in this Privacy Policy:

• If we use third party contractors to provide services to us or on our behalf. For example, we might retain a company to email information about special offers, or to analyze data. We do require such contractors to maintain personally identifiable information as confidential, and to only use it on our behalf.
• If we, in good faith, are required to disclose it to comply with legal processes, or we need to do so to protect your, our or the public's rights or property interests.
• If our company is involved in a sale, merger, or any other combination with a third party. In such circumstances, the surviving entity will be responsible for this Privacy Policy and the personally identifiable information collected from you.

Does Easybits Software use passive means to collect information?
To permit your efficient use of the Easybits Identity Vault, we use cookies (small files stored in your computer), which let us know how you accessed us and let us know that you are a prior customer (so that you will not have to re-enter all of the information previously provided to us every time you access our sites). The information that we do collect is used to allow us to better understand our customers' usage patterns, and to help us determine how they accessed our website(s). This information, in turn, allows us to improve our products to better meet your needs, and to enhance our communications with you.

Do you provide ongoing product updates or other information?
Periodically, we may send e-mails or service messages to users of our products and services with news, updates, special offers and other information relating to our products and services, and to select third party products and services.

What happens if I decline to provide personal information or remove or reject passive information gathering?
If you choose not to submit personal information, or if you choose to configure your browser to remove or reject cookies or other passive data collection, you will still be able to fully utilize our products, services and website features.

How do we protect the information we collect?
We use reasonable physical, technical, and administrative measures to safeguard personally identifiable information in our possession against loss, theft and unauthorized use, disclosure, or modification. For example, passwords and other sensitive information are encrypted in transit. We also take steps to ensure that only those Easybits Software employees, agents, and contractors who have a legitimate business reason to obtain access to your personally identifiable information are granted access.
When you enter sensitive information (such as credit card information), we encrypt that information using secure sockets layering technology (SSL), an industry standard protocol for billing transmission in order to protect the financial information you send us. We store your payment information in encrypted form.

How you can access or correct your information?
If you wish to review, update or delete any personal information that we have collected about you, please contact us by using this submission form. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How do I learn about changes to this Privacy Policy?
We may periodically update our Privacy Policy. Please understand that it is your responsibility to review this Privacy Policy frequently to remain informed about any changes to it. Your continued use of the Easybits Identity Vault will indicate your acceptance of any changes we do make.
Our most current Privacy Policy will always be available for your review on this page.

How to contact us
We encourage your questions and comments about any privacy concerns, about this Privacy Policy, or about any of our products and services. Please direct them to us by using this submission form.